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Frequently Asked Questions

What types of payments can I accept with Okay Paid?

Okay Paid supports credit, debit and Cash App Pay payments. We are focused on providing a streamlined and secure experience for these payment types.

Can I use Okay Paid for international transactions?

Currently, Okay Paid operates exclusively in the United States and supports transactions in USD only. We are dedicated to serving the US market with the highest level of efficiency and security.

Can I customize my payment links on Okay Paid?

Yes, Okay Paid allows you to customize your payment links. This includes the ability to set custom descriptions for each link, making it easier for your clients to recognize and reference payments.

Is there a transaction limit on Okay Paid?

Okay Paid does not impose a transaction limit. Our platform is designed to efficiently handle varying volumes of transactions, catering to both small and large payment needs.

How are refunds handled in Okay Paid?

Refunds through Okay Paid are managed by the merchant who created the request. If you need a refund, please contact the merchant directly for assistance.

What security measures does Okay Paid implement?

At Okay Paid, we prioritize security. We use advanced encryption and ensure compliance with industry-standard data protection regulations to safeguard your transactions and personal information.

Can I view or track my transactions on Okay Paid?

Okay Paid currently does not offer a dashboard to view or track transactions. We recommend maintaining your records for any transactions processed through our service.

Does Okay Paid integrate with other websites or apps?

At this time, Okay Paid does not offer integration capabilities with external websites or apps. Our service is focused on providing direct, secure payment links to our users.

What support options are available for Okay Paid users?

For support, Okay Paid users can contact us via email at [email protected]. Our team is dedicated to assisting you with any questions or issues you may encounter.

Can transaction recipients see my private information?

Absolutely not. We uphold strict privacy standards, keeping sensitive details like your credit card or bank numbers confidential. When transacting through Okay Paid, your private information remains invisible to the other party.

Are there any fees involved with using Okay Paid?

Okay Paid adds a service fee of 3% per transaction to support our elegant and secure payment link services. We strive to keep our fees transparent and competitive.

Why do I need to use Stripe with Okay Paid?

Stripe is our trusted partner for handling transactions. It ensures that every payment through Okay Paid is secure and reliable. By using Stripe, you benefit from robust security measures and streamlined financial processing.